Privacy Policy

1. Who we are

This website, clgroupspv.com (the "Site"), is operated by Chengli Special Automobile Co., Ltd. ("we", "us", "our"), a manufacturer of special-purpose vehicles based in Suizhou, Hubei Province, China.

Registered and operating address: Chengli Automobile Industrial Park, Leigudun Avenue, Zengdu District, Suizhou City, Hubei Province, 441300, China.

For any question about this policy or about how we handle your information, contact us at [email protected] or +86 138 7288 6602.

2. Scope

This policy explains what information we collect when you visit the Site or contact us through the channels published on it, why we collect it, how we use and protect it, and what rights you have.

The Site is a business-to-business (B2B) product information website for special-purpose trucks. It does not offer online accounts, online payment, or online ordering.

3. Information we collect

3.1 Information you provide to us. We only receive personal information that you choose to send us. If you email us or message us on WhatsApp using the details published on the Site, we receive your name, company name, email address, telephone or WhatsApp number, and the content of your message (for example the model, quantity and destination country you are interested in).

3.2 Technical information collected automatically. Like most websites, our web server and our content delivery and security network record standard technical data for each request, including your IP address, the date and time of the request, the page or file requested, the HTTP response status, your browser's user-agent string, and the referring page. This data is used to operate the Site securely and is not used to build a profile of you.

3.3 Information we do not collect. The Site contains no contact forms, no newsletter sign-up, no user accounts and no payment facilities. We do not collect any special categories of personal data, and we do not ask for identity documents, bank details or payment card numbers through the Site.

4. Cookies and similar technologies

We do not use cookies for advertising, analytics, profiling or tracking, and the Site does not load any third-party advertising or analytics scripts.

Because the Site is delivered through a global content delivery and security network, that provider may in certain situations set a strictly necessary security cookie (for example a bot-management cookie) to distinguish human visitors from automated traffic and to protect the Site from abuse. Such cookies are not used to identify you or to serve advertising.

You can block or delete cookies in your browser settings. Blocking strictly necessary security cookies may affect your ability to access the Site.

5. How we use your information

We use the information described above only to:

• reply to your enquiry, prepare a quotation and discuss specifications, lead times and shipping with you;
• take steps at your request before entering into a contract, and perform any contract we conclude with you;
• keep a record of our business correspondence and export documentation, as required for accounting and customs purposes;
• operate, secure and improve the Site, including preventing spam, scraping and other abuse;
• comply with applicable legal and regulatory obligations, including export control requirements.

We do not use your information for automated decision-making, and we do not sell your personal data.

6. Legal bases (EEA, UK and Switzerland)

Where data protection law such as the GDPR applies, we rely on the following legal bases:

• Performance of a contract or steps prior to a contract — Article 6(1)(b): answering your enquiry, preparing a quotation and performing an order.
• Legitimate interests — Article 6(1)(f): operating a secure and functional website, preventing abuse and maintaining business records. We balance these interests against your rights.
• Legal obligation — Article 6(1)(c): retention of export, customs and accounting records, and compliance with export control rules.

Where we ask for your consent for a specific purpose, you may withdraw it at any time by contacting us.

7. Sharing your information

We do not sell, rent or trade personal data. We share it only where necessary, and only with:

• our hosting provider, which operates the server on which the Site and our email logs are stored;
• our content delivery and security network provider, which delivers the Site and filters abusive traffic;
• our email service provider, which transmits and stores our business correspondence;
• professional advisers (for example accountants, customs brokers and freight forwarders) strictly to the extent needed to process an order you place with us;
• competent authorities where we are legally required to disclose information.

These providers act on our instructions and are required to protect your information.

8. International transfers

Our website server is located in the European Union (Frankfurt, Germany) and the Site is delivered through a global network with points of presence in many countries.

If you contact us from outside China, your information may be transferred to and stored on servers located outside your country, including in the European Union and in China, where our sales and documentation teams work. Where required by law, such transfers are carried out under appropriate safeguards, such as standard contractual clauses approved by the European Commission, or another lawful transfer mechanism.

9. How long we keep information

Enquiry and quotation correspondence is kept for as long as needed to handle your enquiry and to maintain our business records. Where an order is placed, contract, export and accounting records are kept for the period required by applicable Chinese tax, customs and export regulations.

Server access logs are kept for a short period, typically no longer than 30 days, and are then rotated and deleted.

When information is no longer needed, we delete it or anonymise it.

10. Your rights

Subject to applicable law, you may have the right to:

• request access to the personal data we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information where there is no lawful reason for us to keep it;
• ask us to restrict or object to certain processing;
• request portability of information you provided to us;
• withdraw any consent you have given; and
• lodge a complaint with your local data protection authority.

To exercise any of these rights, email [email protected]. We will respond within the period required by applicable law. We may need to verify your identity before acting on a request.

11. How we protect information

The Site is served exclusively over encrypted HTTPS connections and enforces strict transport security (HSTS). Server access is limited to authorised personnel, and administrative access is protected by credentials and key-based authentication.

No method of transmission or storage is completely secure. We take reasonable technical and organisational measures to protect your information, and we do not ask you to send sensitive documents through the Site.

12. Children

The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will delete it.

13. Links to other websites

The Site may link to third-party websites, for example map services and news sources cited in our Industry News section. We are not responsible for the privacy practices of those websites. We recommend reading their privacy policies before providing any personal information to them.

14. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The date of the latest revision is always shown at the top of this page. Material changes will be reflected in an updated version published on this page.

15. Contact us

Chengli Special Automobile Co., Ltd.

Chengli Automobile Industrial Park, Leigudun Avenue, Zengdu District, Suizhou City, Hubei Province, 441300, China

Email: [email protected] — Telephone / WhatsApp: +86 138 7288 6602

This policy is published in English and Chinese. In the event of any discrepancy between the two versions, the English version prevails.